Shipping Policy

Last Updated: August 2026

Thank you for shopping with us. This Shipping Policy explains how we process and deliver orders within Lebanon.

1. Shipping Coverage

We currently deliver orders exclusively within Lebanon. At this time, we do not offer international shipping.

2. Order Processing

Orders are typically processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

Estimated delivery times are as follows:

• Beirut: 1–2 business days
• Mount Lebanon: 1–3 business days
• North, South, Bekaa & Nabatieh: 2–4 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays. :contentReference[oaicite:0]{index=0}

4. Shipping Fees

Shipping charges are calculated during checkout based on the delivery location. Any applicable delivery fees will be displayed before you complete your purchase.

5. Delivery Attempts

Please ensure that the shipping address and phone number provided are accurate. If the courier is unable to reach you or deliver your order due to incorrect information, additional delivery charges may apply.

6. Damaged or Lost Orders

If your order arrives damaged or you do not receive it within the expected delivery timeframe, please contact our customer support team as soon as possible. We will investigate the issue and work toward an appropriate resolution.

7. Order Changes

If you need to modify or cancel your order, please contact us immediately. Once an order has been dispatched, changes or cancellations may no longer be possible.

8. Contact Us

For any shipping-related questions or assistance, please contact us through our Contact page or by email. We are happy to assist you.