Return & Refund
Return & Refund Policy
Last Updated: August 2026
We want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully before placing an order.
1. Return Eligibility
Items may be returned within 7 days of receiving your order, provided that they:
- Are unused and in their original condition.
- Include all original packaging, tags, and accessories.
- Are accompanied by proof of purchase.
2. Non-Returnable Items
The following items cannot be returned or refunded unless they arrive damaged or defective:
- Items marked as Final Sale.
- Personal care or hygiene products that have been opened.
- Customized or personalized products.
- Gift cards or promotional items.
3. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We may request photos of the item to help process your claim.
4. Refund Process
Once your returned item has been received and inspected, we will notify you of the outcome. If approved, your refund will be processed using the original payment method whenever possible.
5. Shipping Costs
Shipping fees are generally non-refundable unless the return is due to our error or you received a damaged or incorrect product.
6. Exchanges
If you wish to exchange an item for a different size, color, or replacement, please contact us. Exchanges are subject to product availability.
7. How to Request a Return
To request a return or refund, please contact our customer support team with your order number and the reason for your request. We will provide further instructions for the return process.
8. Contact Us
If you have any questions regarding our Return & Refund Policy, please contact us through our Contact page or by email. We are happy to assist you.